Legal

Privacy Policy

How we collect, use and protect your information.

Last updated: 17 July 2026

1. Overview

Vitalline Caz ("we", "us") respects your privacy and is committed to handling personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect, why, and how it's handled.

2. Information we collect

When you book a treatment or contact us, we may collect your name, contact details, visit address, booking preferences, and any relevant health information you choose to share to help us confirm a treatment is suitable for you.

3. How we use your information

We use your information to schedule and deliver treatments, send booking confirmations and reminders, respond to enquiries, and meet our clinical and legal record-keeping obligations.

4. Health information

Health information you share before a treatment is used only to assess suitability and inform your treating nurse, and is treated as sensitive information under the Privacy Act.

5. Sharing your information

We don't sell your personal information. It may be shared with the nurse attending your booking, and with service providers who help us run bookings, payments and communications, under appropriate confidentiality obligations.

6. Data security

We take reasonable technical and organisational steps to protect your information, including secure storage and access controls for booking and health information.

7. Your rights

You can request access to or correction of your personal information at any time by contacting us. See our Contact page for details.

8. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

9. Contact us

Questions about this policy can be directed to hello@vitalinecaz.com.au.

This page is a general-purpose privacy policy template prepared for a Phase 1 marketing website and should be reviewed by a qualified legal professional before publication.